Question 1

Are your cleaning solutions safe for my kids, pets, and plants?

Accepted Answer

Yes. Cleaning solutions are diluted to a safe formula (15% detergent, 5% neutral soap, 80% water). In 30+ years, no plant, pet, or property has been harmed.

Question 2

What’s the difference between a seal and a stain?

Accepted Answer

A seal provides clear, invisible protection against water and sun. A stain protects while adding color. Semi-transparent shows wood grain, solid stain lasts longest. Every deck gets hand-brushed detail work and edge protection.

Question 3

How do you schedule staining when the weather is unpredictable in Northern Virginia?

Accepted Answer

Decks enter a priority queue once washed. Jobs are completed in order, extra staff is added in peak season, and payment is only required when the project is finished.

Question 4

How much deck furniture do I need to move?

Accepted Answer

Basic items (table, 4 chairs, grill) are moved at no charge. Extra items can be moved by the homeowner or by the company for a small fee.

Question 5

What do you clean during deck washing and sealing?

Accepted Answer

Deck floor, railings (inside and outside), and support posts. Underside cleaning is available on request.

Question 6

What’s included in house washing?

Accepted Answer

Everything from gutters to foundation using a soft wash system. Tiger-striped gutters are hand-scrubbed when needed.

Question 7

How long does the process take?

Accepted Answer

Day 1 washing, then drying (weather dependent), sealing or staining usually within 1–2 weeks depending on conditions.

Question 8

Do I need to be home during the service?

Accepted Answer

No. Homeowners only need to close windows and provide an outdoor water spigot. The team handles the rest.

Question 9

Are you insured?

Accepted Answer

Yes. Licensed, insured, BBB-accredited, and highly rated on major local review platforms.

Question 10

Do you clean all deck types?

Accepted Answer

Yes. Wood decks (including hardwood like IPE) and composite decks. For older composite decks with permanent spots, a solid stain may be recommended.

Question 11

Will washing remove old stains or do you strip them?

Accepted Answer

Washing removes dirt, algae, and mildew. Stripping is done separately using a deck stripper if stain lightening or removal is needed.

Question 12

Do you guarantee stain longevity?

Accepted Answer

The company guarantees the longest life possible using premium stains and correct application timing, while noting sun exposure and shade can impact fading or mildew.

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